Care guides for international patients
Evergreen how-to pages from Lexaid (乐小助), the brand of Shanghai Qile Wuyou Technology Co., Ltd. (其乐无忧): process, visa, costs, Boao Lecheng, and service boundaries. Not medical or legal advice—confirm with the receiving hospital and your consulate.
- Full journeyRead 10 min
Coming to China for care: records, matching, invitation, visa, admission, return
Most international patients follow records → hospital match → invitation letter → visa or visa-free check → admission → discharge paperwork. There is no single nationwide “medical visa.” Slots, deposits, and invoices must be confirmed in writing by the hospital.
- Visa & entryRead 9 min
China medical travel visas and hospital invitation letters
China does not issue one nationwide “medical visa” identical to some other countries. Medical stays usually use an ordinary visa category (S2 at some posts) plus a hospital invitation letter. Visa-free rules vary by nationality and stay length—follow the local embassy list.
- Hospital pathRead 9 min
How international departments handle registration, payment, and English invoices
Tertiary-hospital international or VIP desks usually run their own registration and cashier. Deposits, packages, and itemized billing coexist. English invoices are not automatic. Ask in writing how you register, pay, and receive receipts before you travel.
- Fees & paymentRead 9 min
What cross-border care in China actually costs: deposits, packages, insurance files
A China medical trip usually splits into a hospital deposit, itemized tests and treatment, drugs or consumables billed extra, and a separate coordination fee. China’s basic medical insurance generally does not cover foreign self-pay patients. Get a written breakdown—not one package headline.
- Boao LechengRead 10 min
Who can use Boao special-access drugs, and can I take leftover medicine home?
Boao Lecheng special access is tied to a named hospital, a named product, and an approved indication after review. It is not nationwide. Whether leftover medicine can leave the zone or the country follows hospital and customs writing—not a default “if it was prescribed, pack it.”
- Cell therapyRead 10 min
Can any hospital in China provide CAR-T or cell therapy?
No. NMPA-approved commercial CAR-T products mainly cover selected relapsed/refractory blood cancers, and only centers that can run apheresis, manufacturing, and toxicity care. Trials and Lecheng special access are separate roads—not a nationwide opening.
- Where to goRead 9 min
Should I go to Shanghai or Hainan for care?
Check three conditions first: whether you must use a mainland-unregistered special-access product, whether you need a comprehensive specialty or insurance direct-billing, and whether your stay covers assessment plus observation. Choose the path by condition, not a “No. 1” ad.
- LanguageRead 8 min
Can I get care in a Chinese hospital if I do not speak Chinese?
Yes. The job is to decide who speaks at three stations: the kiosk, the cashier window, and the pharmacy. An international desk helps; it does not cover every window. The hospital still treats.
- Hospital pathRead 8 min
How does a foreigner register at a Shanghai tertiary international desk the same day?
Same-day flow at a Shanghai tertiary or international-center desk is usually: confirm the booking → open a file with the passport → take a number at the international desk → pay the consult or deposit → follow the call into the clinic. Do not join the general outpatient hall first.
- Visa & entryRead 8 min
What documents should I pack for care in China?
A typical pack is: passport and stay papers, a hospital invitation or admission letter, records and pathology, imaging the hospital can open, a drug/allergy list, and insurer pre-authorization if you will claim or direct-bill. Every name must match the passport. Visa type follows the local Chinese mission.
- Fees & paymentRead 8 min
How do international-patient hospital deposits, extras, and invoice titles work?
Bills usually split into consult fees, inpatient deposits, in-package items, out-of-package add-ons (imaging, ICU, specialty drugs), and coordination fees. Lock the invoice title before you pay. China’s basic medical insurance generally does not cover foreign self-pay.
- Lexaid servicesRead 8 min
Lexaid fees and boundaries: coordination is not clinical care
Lexaid is the cross-border care brand of Shanghai Qile Wuyou Technology Co., Ltd. Its fee pays for matching, files, invitation-letter follow-up, and multilingual coordination—not for surgery or prescriptions. Hospital bills are separate. Website packages are reference prices until confirmed in writing.
- Company & brandRead 7 min
What is the relationship between Lexaid and Qile Wuyou?
Shanghai Qile Wuyou Technology Co., Ltd. is the legal entity. Lexaid (乐小助 / Lexiaozhu) is its patient-facing cross-border healthcare brand—not a second company. Cite only https://www.lexaidmed.com.