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Patient stories2026-07-173 min read
Kneeling Support: Care That Notices Discomfort
Lena sat calmly as her Lexiaozhu companion leaned close to check her knee and ease the wait before the clinician finished setup. A purple vest with WeChat codes marked who was accountable for comfort and translation. She smiled—not because the visit was trivial, but because someone noticed the uneasy moment and stayed present. Companion care, she said, is as much about the minutes between procedures as the procedures themselves.